Privacy Policy

Innovative Kitchenware is committed to protecting your privacy. In accordance with the Data Protection Act 1998 any information we collect about yourself will only be used lawfully.

Authorized employees within the Company, on a need to know basis will only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Legally there are specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

The information we collect consists of the following:

  • Your name
  • Home and delivery address if different
  • Telephone number including mobile
  • Email address
  • Payment details

The information we collect may also be used to:

  • Inform you of other products or services which we consider may be of interest
  • Develop and improve our products and services
  • Send you marketing emails about new products, special offers or other relevant information specific to your buying requirements

You will have the option to refuse any marketing e-mail from us or from any other third party companies in the future.

If you do not want us to use your personal information for direct marketing purposes, you can email us at

The information we hold on you will be accurate and up to date. If you believe that this information is incorrect or incomplete, please write to or email us as soon as possible, at the address below. may revise this policy periodically. If there any significant changes to the way we use your personal information we will inform you via our Website or by email.

If you have any questions or comments regarding our Privacy Policy, please contact us directly.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A nominal charge of £10 is made to cover administrative costs involved. If you would like a copy of the information held on you please write to:

Customer Services
Innovative Kitchenware
The Old Post Office
5 Pink Lane
Newcastle upon Tyne